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IYC - Identify Your Customer - at any time, across all distribution channels.

Identifying your customer definitively and rapidly is important both for your sales personnel and your back office. Various characteristics are used depending on the area of application. You have swift and secure access to these via IdentityBase.

Examples of identifying characteristics that IdentityBase manages for you:


  • Voice samples serve to identify the person you are talking to on the phone.
  • Static signatures: A comparison can contribute to greater security when processing documents.
  • Dynamic signatures: These enable customers to be identified at the counter or online.
  • Documents: The automated processing of passport and/or ID attributes (photo, name, date of issuance and expiry) helps to keep your data up-to-date.
  • Digital certificate: These are gaining increasing importance and enable you to identify your customers online or by e-mail.

Further person-identifying characteristics for a specific area of application, such as fingerprints or retina can be easily integrated.